Modelling Customer Satisfaction of Smartphones in the Czech Republic

Purpose: The goal of this paper is to model customer satisfaction of smartphone select manufacturers in the Czech Republic (CR). Furthermore, the paper aims to model the factors which affect customer satisfaction of the smartphone. Methodology/Approach: A questionnaire was sent to 1,063 responden...

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Detalles Bibliográficos
Main Authors: Petr Suchánek, Radovan Sobota
Formato: Artigo
Idioma:English
Publicado: Technical University of Kosice 2023-03-01
Series:Kvalita Inovácia Prosperita
Subjects:
Acceso en liña:https://www.qip-journal.eu/index.php/QIP/article/view/1818