Customer capital of industrial enterprises-innovators: essence, structure and role

It is analyzed the main researchers approaches to the definition of customer capital and its components as part of intellectual capital. It is also proposed the authors look to the essence of customer capital and its role in the structure of intellectual capital.

Bibliographic Details
Main Author: Ie.O. Golysheva
Format: Article
Language:English
Published: Sumy State University 2011-12-01
Series:Marketing i Menedžment Innovacij
Subjects:
Online Access:http://mmi.fem.sumdu.edu.ua/sites/default/files/mmi2011_4_2_175_180.pdf