Individual Competencies of Human Resources and Loyalty Intentions of Guests in the Four Stars Hotels of Mazandaran Province

Individual Competencies of Human Resources and Loyalty Intentions of Guests in the Four Stars Hotels of Mazandaran Province

This study aimes to investigate the role of individual competencies of humanresources in the behavioral intentions of guests in 4-star hotels in Mazandaran.The population of this study consists of tourists who have stayed there threetimes during the year 1394. According to the study situation, sampl...

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Bibliographic Details
Main Authors: Mostafa Mohammadi, Seyyed Mohammad Mirtaghian Rudsari, Sadegh Salehi
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2017-01-01
Series:Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
Subjects:
individual competencies of human resources
satisfaction
perceived value
loyalty intentions
hospitality industry
Online Access:https://tms.atu.ac.ir/article_7080_87f629c3f5b3da6bda3f180a5856584b.pdf

Internet

https://tms.atu.ac.ir/article_7080_87f629c3f5b3da6bda3f180a5856584b.pdf

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