Increasing the intention of Gen Zers to adopt drone delivery services based on a three-step decision-making process

AbstractGeneration Zers are digital natives who may be early adopters of drone delivery services for e-commerce. Therefore, e-commerce vendors must understand what causes Gen Zers to believe, desire, and intend to adopt drone delivery services. Gen Zers were surveyed regarding their decision-making...

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Bibliographic Details
Main Authors: Charlie Chen, Makoto Nakayama, Peter Ractham
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2188987