Antaseden Kepuasan dan Loyalitas Penumpang Maskapai Penerbangan Low Cost Carrier di Indonesia

Purpose - The purpose of this study was to formulate a model of passenger satisfaction and loyalty for Low Cost Carrier Airlines in Indonesia Methodology - This type of research can be classified as causal research. This research was conducted in several big cities in Indonesia. Data collection was...

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Bibliographic Details
Main Authors: Raihanah Daulay, Roswita Hafni, Satria Mirsya Affandy Nasution
Format: Article
Language:Indonesian
Published: Universitas Muhammadiyah Sumatera Utara 2022-12-01
Series:Jurnal Ilmiah Manajemen dan Bisnis
Subjects:
Online Access:https://jurnal.umsu.ac.id/index.php/mbisnis/article/view/11725