Physician Review Websites: Understanding Patient Satisfaction with Ophthalmologists Using Natural Language Processing

Introduction. The presence and influence of physician review websites (PRW) have increased significantly in the field of medicine. This study aims to better understand determinants of patient satisfaction and the sentiment of ophthalmologists using natural language processing of Healthgrades reviews...

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Bibliographic Details
Main Authors: Jason J. Jo, Christopher P. Cheng, Stephanie Ying, James G. Chelnis
Format: Article
Language:English
Published: Hindawi Limited 2023-01-01
Series:Journal of Ophthalmology
Online Access:http://dx.doi.org/10.1155/2023/4762460