Customers' Segmentation based on Influential Factors on their Purchase Intention

This research aims at associating two groups of demographic and transaction related factors and furthermore, proposes customer churn factor as another influential factor in customer value analysis. To this end, at first, customers' transaction data in a real local ISP in a four year period are...

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Bibliographic Details
Main Authors: Mohammad Reza Taghva, Mohammad Mehrabioun Mohammadi, Ahad Zare Ravasan, Amir Arzi Soltan
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2017-06-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_8623_cf9dfb4435eaeaa00237faf2cc96e1db.pdf