Validity and reliability of the Persian version of quality assessment questionnaire (SERVUSE Model)

Objective (s): The role of patients in the definition of service quality can be considered as key competitive criteria. As a result, service providers are trying to apply quality assessment tools that significantly emphasis on customer orientation. In this regard, we aimed to report on validity and...

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Bibliographic Details
Main Authors: Elahe Houshmand, Hosein Ebrahimi pour, Hassan Doosti, Somayeh Khazaei, Abdollah Mohammadian- Hafshejani, Seyede Elahe Hosseini
Format: Article
Language:fas
Published: Iranian Institute for Health Sciences Research 2016-10-01
Series:Payesh
Subjects:
Online Access:http://payeshjournal.ir/article-1-152-en.html