QUALITY MANAGEMENT OF PUBLIC TRANSPORT
While researching and evaluating quality in public passenger transport, it isnecessary to consider basic principles in this kind of transport as well as role andmeaning of individual parties. As the mid-point in all contemplation customer andhis expectations must be considered.
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| Format: | Article |
| Language: | ces |
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University of Pardubice
2010-12-01
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| Series: | Perner’s Contacts |
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| Online Access: | https://pernerscontacts.upce.cz/index.php/perner/article/view/1072 |