| Summary: | Nowadays a company providing services to the public always focuses on optimizing services from human resources and available machines or tools, especially in the digital era. To be able to achieve a high level of performance, the Company must be able to increase customer satisfaction, achieve efficiency, and effectiveness as well high organizational performance. This study aims to build a conceptual model and empirical model by analyzing and proving the influence of leadership and cultural aspects in the digital era, especially in the aspect of organizational learning, as well as providing innovation to employee performance at PT. Telkom Digital and Next Business Department. This research method uses the SEM PLS model which is one of the reliable methods in assessing the value of the influence between variables. The locus of research is at PT. Telkom Digital and Next Business Department always have various creative ideas in scientific development in the field of digitalization. The results and novelties obtained from this study are the analysis of the assessment of employee performance based on culture and leadership aspects in the era of digital organizational learning. The transformation requires that executives must change what they expect from HR and their behavior towards HR staff and expand their role in the organization by having prerequisite skills, becoming strategic partners, strategic knowledge, becoming administrative experts, with efforts to maintain the new transformation according to HR functions. and develop new competencies to meet changing roles and responsibilities.
|
|---|