Virtual Racism Rears its Head: Uncovering Librarian Bias in E-mail Reference Services

A review of: Shachaf, Pnina, and Sarah Horowitz. "Are Virtual Reference Services Color Blind?" Library & Information Science Research 28.4 (Sept. 2006): 501-20. Abstract Objective – To examine whether librarians provide equitable virtual reference services to diverse user g...

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Bibliographic Details
Main Author: Wendy Furlan
Format: Article
Language:English
Published: University of Alberta 2007-06-01
Series:Evidence Based Library and Information Practice
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/229