Influence of Online to Offline on a Chain Store: Two Moderated Mediation Models Investigation

In the online to offline (O2O) model, online marketing and online purchases drive offline (non-Internet) operations and offline consumption. E-commerce must use more effective methods in combination with offline physical stores for consumers to obtain better online services. However, if there are po...

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Bibliographic Details
Main Authors: Shu-Hsien Liao, Da-Chian Hu, Hui-Ling Liu
Format: Article
Language:English
Published: SAGE Publishing 2024-04-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440241240812