Evaluation of universities service quality through Servqual method
Universities play a crucial role in societal development and growth, with higher education expanding every day. Therefore, it is essential for universities to prioritize the quality of educational services to ensure student satisfaction. Evaluating the quality of educational services is a fundamenta...
| Autores principales: | , , |
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| Formato: | Artículo |
| Lenguaje: | English |
| Publicado: |
University of Novi Sad, Technical faculty Mihajlo Pupin, Zrenjanin
2023-01-01
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| Colección: | Journal of Engineering Management and Competitiveness |
| Materias: | |
| Acceso en línea: | https://scindeks-clanci.ceon.rs/data/pdf/2334-9638/2023/2334-96382301003A.pdf |