The Impact of Airport Facility Service Quality on Brand Experience and Passenger Satisfaction: Considering the Mediating Role of Brand Engagement

In the past decade, as more and more passengers choose to fly on trips, China’s airport infrastructure construction has achieved world-renowned achievements. Despite the growing opportunities and demands for using brand research to assist airport industry services in improving, few studies have inve...

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Bibliographic Details
Main Authors: Guofeng Ma, Junyi Ma
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Future Transportation
Subjects:
Online Access:https://www.mdpi.com/2673-7590/2/2/28