The Impact of Airport Facility Service Quality on Brand Experience and Passenger Satisfaction: Considering the Mediating Role of Brand Engagement
In the past decade, as more and more passengers choose to fly on trips, China’s airport infrastructure construction has achieved world-renowned achievements. Despite the growing opportunities and demands for using brand research to assist airport industry services in improving, few studies have inve...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2022-06-01
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Series: | Future Transportation |
Subjects: | |
Online Access: | https://www.mdpi.com/2673-7590/2/2/28 |