Analysis Of Customer Interest and Satisfaction Toward BSI Mobile Banking Service

This study aims to analyze the factors that influence customer interest and satisfaction with mobile banking services at Bank Syariah Indonesia. This study uses a descriptive qualitative research method with a phenomenological approach. Data collection technique using interviews and documentation. D...

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Bibliographic Details
Main Authors: Faridha Naila Ulya, Qoyyimah Qoyyimah, Kharis Fadlullah Hana
Format: Article
Language:English
Published: Institut Agama Islam negeri Batusangkar 2022-07-01
Series:Al-Bank
Subjects:
Online Access:https://ojs.iainbatusangkar.ac.id/ojs/index.php/Albank/article/view/6011