Enhancing Public Service Delivery in a VUCA Environment in South Africa: A Literature Review
There is widespread consensus that the volatility, uncertainty, complexity, and ambiguity (VUCA) environment has contributed to the subpar quality of public sector service delivery in South Africa. Hence, the aim of this paper is to ascertain how the South African government can enhance service deli...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Peoples’ Friendship University of Russia (RUDN University)
2022-12-01
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| Series: | RUDN Journal of Public Administration |
| Subjects: | |
| Online Access: | https://journals.rudn.ru/public-administration/article/viewFile/33128/21565 |