The use of citizen’s charts on Local Administration: the case of the City Hall of Torrent. / El uso de las cartas de servicio en la administración local: el caso del Ayuntamiento de Torrent

The use of citizen’s charts on Local Administration: the case of the City Hall of Torrent. / El uso de las cartas de servicio en la administración local: el caso del Ayuntamiento de Torrent

Public Administrations have suffered a sort of changes based in changing context and uncertainty. So, traditional Weberian bureaucracy has been adapting itself, embracing new values and tools. In this way, the City Hall of Torrent has developed the strategy called Torrent INNOVA. It was framed insid...

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Bibliographic Details
Main Author: Gonzalo Pardo Beneyto
Format: Article
Language:deu
Published: Asociacion Castellano-Manchega de Sociologia (ACMS) 2016-10-01
Series:Barataria
Subjects:
Quality Management
EVAM
modernization
local administration
environment.
Online Access:https://revistabarataria.es/web/index.php/rb/article/view/299/292

Internet

https://revistabarataria.es/web/index.php/rb/article/view/299/292

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