Changes in Patient Satisfaction Scores During the Early COVID-19 Pandemic

The coronavirus disease 2019 (COVID-19) pandemic has caused a rapid and widespread application of telemedicine services in the outpatient setting. Prior to COVID-19, patient satisfaction was measured with Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician & Group Survey (C...

Full description

Bibliographic Details
Main Authors: Dermot P Maher MD, MS, MHS, Demere Hess MS, Chevaune Edwards MPH, Lisa Allen PhD, MA
Format: Article
Language:English
Published: SAGE Publishing 2021-07-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735211034610