Cross-cultural comparison of the relationships among perceived risk online, perceived usability and satisfaction during browsing of a tourist website

The purpose of this paper is to empirically analyze the influence of culture on the relationships among perceived risk, perceived usability and satisfaction online, in two cultures: Spain (high uncertainty avoidance and low individualism) and the United Kingdom (low uncertainty avoidance and hig...

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Bibliographic Details
Main Authors: Juan Miguel Alcántara-Pilar, Salvador Del Barrio-García, Esmeralda Crespo-Almendros
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2015-01-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://tmstudies.net/index.php/ectms/article/view/753/1303