ANALISIS KEPUASAN PASIEN DARI ASPEK PROSEDUR PELAYANAN BPJS KESEHATAN TINGKAT LANJUTAN DI POLI PENYAKIT DALAM RUMAH SAKIT ISLAM SURABAYA JEMURSARI

ANALISIS KEPUASAN PASIEN DARI ASPEK PROSEDUR PELAYANAN BPJS KESEHATAN TINGKAT LANJUTAN DI POLI PENYAKIT DALAM RUMAH SAKIT ISLAM SURABAYA JEMURSARI

The implementation of health sevices are still found many shortcomings, although service procedures have been providing but in fact service in the hospital to patient BPJS Kesehatan is not appropriate with exiting services procedures. The main aim of the study was to analyze of patient satisfaction...

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Bibliographic Details
Main Authors: Siti Nurjanah Siska Lianti, Umi Hanik
Format: Article
Language:Indonesian
Published: Fakultas Kesehatan Universitas Nahdlatul Ulama Surabaya 2018-08-01
Series:Medical Technology and Public Health Journal
Subjects:
Patient Satisfaction
Service Procedures
BPJS
Online Access:https://journal2.unusa.ac.id/index.php/MTPHJ/article/view/781

Internet

https://journal2.unusa.ac.id/index.php/MTPHJ/article/view/781

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