Who wrote this? How smart replies impact language and agency in the workplace
AI-mediated communication is designed to help us do our work more quickly and efficiently. But does it come at a cost? This study uses smart replies to show how AI influences humans without any intent on the part of the developer—the very use of AI is sufficient. I propose a loss of agency theory as...
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Format: | Article |
Language: | English |
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Elsevier
2023-06-01
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Series: | Telematics and Informatics Reports |
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Online Access: | http://www.sciencedirect.com/science/article/pii/S2772503023000221 |