Investigating patient engagement associations between a postdischarge texting programme and patient experience, readmission and revisit rates outcomes
Objectives This study aimed (1) to examine the association between patient engagement with a bidirectional, semiautomated postdischarge texting programme and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey outcomes, readmissions and revisit rates in a large health sy...
Main Authors: | , , , , , , , , , , , , , , , , |
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Format: | Article |
Language: | English |
Published: |
BMJ Publishing Group
2024-03-01
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Series: | BMJ Open |
Online Access: | https://bmjopen.bmj.com/content/14/3/e079775.full |