PROCESS INNOVATIONS IN TOURIST COMPANIES

Colombia is a country that has achieved significant tourism growth in recent years, However there is limited empirical evidence about its tourism development. Process innovations in tourism enterprises are one of the keys to Colombia maintaining positive tourism development. This empirical study ana...

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Bibliographic Details
Main Authors: Alexander Zuñiga - Collazos, Marysol Castillo - Palacio, Raul Andrés Tabarquino Muñoz, Esperanza Collazos - Zuñiga
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2018-09-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v12-n3/8.pdf