Customer satisfaction from the self – service kiosks’ UI/UX and the customer continuance intention to use

In this era where development of information and communication technology (ICT) has played a vital role in improving service that uses User Experience and User Interface as a base to conduct technology implementation in service of restaurant business with the result of Self-service Kiosk in a fast-...

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Bibliographic Details
Main Authors: Xavier Emmanuel Kaisser, Putra Jetlee, Anita Tiurida Lily
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/63/e3sconf_icobar23_01083.pdf