Analysis of E-Commerce Logistic Service Quality on Customer Satisfaction, Loyalty, and Brand Image in Indonesia

Analysis of E-Commerce Logistic Service Quality on Customer Satisfaction, Loyalty, and Brand Image in Indonesia

The life of modern Indonesian society today must be connected to technology, one of which is e-commerce. Businesses that cannot be separated from e-commerce are logistics services that act as intermediaries between sellers and end consumers. Shopee, one of Indonesia’s biggest and most developed...

Disgrifiad llawn

Manylion Llyfryddiaeth
Prif Awduron: Fandy Bestario Harlan, Yulinda Tarigan, Sugeng Riadi, Agnes Manuella Sitompul
Fformat: Erthygl
Iaith:English
Cyhoeddwyd: EconJournals 2024-12-01
Cyfres:International Review of Management and Marketing
Pynciau:
Logistic Services Quality, E-commerce, Customer Satisfaction, Customer Loyalty, Brand Image
Mynediad Ar-lein:https://econjournals.com.tr/index.php/irmm/article/view/17503

Rhyngrwyd

https://econjournals.com.tr/index.php/irmm/article/view/17503

Eitemau Tebyg