Analysis of E-Commerce Logistic Service Quality on Customer Satisfaction, Loyalty, and Brand Image in Indonesia

The life of modern Indonesian society today must be connected to technology, one of which is e-commerce. Businesses that cannot be separated from e-commerce are logistics services that act as intermediaries between sellers and end consumers. Shopee, one of Indonesia’s biggest and most developed...

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Bibliographic Details
Main Authors: Fandy Bestario Harlan, Yulinda Tarigan, Sugeng Riadi, Agnes Manuella Sitompul
Format: Article
Language:English
Published: EconJournals 2024-12-01
Series:International Review of Management and Marketing
Subjects:
Online Access:https://econjournals.com.tr/index.php/irmm/article/view/17503