Digitalizing Gratitude and Building Trust through Technology in a Post-COVID-19 World—Report of a Case from Japan

ABSTRACT: Employee engagement has become a critical issue in Japanese companies. One way to develop it is to improve the relationship among employees through gratitude expressions. In the post-COVID-19 remote work environment, digital devices are essential. This paper confirms that expressions of gr...

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Bibliographic Details
Main Authors: Jun-ichi Yamamoto, Tomohiro Fukui, Kazutomo Nishii, Ichiro Kato, Quang Thahn Pham
Format: Article
Language:English
Published: Elsevier 2022-03-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2199853122010319