The Effect of Service Quality on Passenger Loyalty with Passenger Satisfaction as a Moderating Variable (Case Study on Garuda Indonesia Airline Passengers)

This research is a quantitative and causal associative research with a number of respondents as many as 200 people, a case study was carried out on passengers of Garuda Indonesia Airlines who flew to or from the Special Region of Yogyakarta with the provision that they had used the services of Garu...

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Bibliographic Details
Main Authors: Kunto Wibisono, Budi Setyanta, Siti Kusandhitasari Jayaningrum, Muhammad Rifai Arief, Natalia Yesika Tumanggor
Format: Article
Language:English
Published: cita konsultindo 2023-05-01
Series:Asian Journal of Management, Entrepreneurship and Social Science
Subjects:
Online Access:http://www.ajmesc.com/index.php/ajmesc/article/view/362