An Exploratory Study of Electronic Word-of-Mouth Focused on Casino Hotels in Las Vegas and Macao

In order to investigate the key attributes of casino hotel customer eWOM and their structural relationships, this study selects two casino hotels located in Las Vegas and Macao. Through big data analytics, online reviews of two casino hotels from Google Travel were utilized. The frequency and CONCOR...

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Bibliographic Details
Main Authors: Mengying Tang, Hak-Seon Kim
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/13/3/135