Evaluation of the suggestions system performance using robust DEA model: The case of National Iranian Gas Company
The suggestions system is a part of total quality management to create individual and group spirit of partnership between staff and increase efficiency in the organization. Also, diagnosis and improvement process is one of the steps of the chain in the processes of suggestions system. In this study,...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2017-04-01
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| Series: | International Journal of Engineering Business Management |
| Online Access: | https://doi.org/10.1177/1847979017693244 |