Competitiveness Position Identification of Indihome Using Service Quality for ISP Dimensions and IPCA Method
Two major Internet Service Provider (ISP) players, namely Indihome and Firstmedia, experienced a significant increase in traffic. On the other hand, there has been a decline in service quality, due to a spike in the volume of internet usage. The objectives of this study are (1) to identify the stren...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Bogor Agricultural University
2021-09-01
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| Series: | Indonesian Journal of Business and Entrepreneurship |
| Online Access: | https://journal.ipb.ac.id/index.php/ijbe/article/view/35183 |