Balancing Service Quality and Risk Management in a Nursing-Care Facility:
This study examined the factors that contribute to satisfaction of both care providers and service users through assessment of services and management in nursing-care facilities. Factors that contributed to satisfaction of staff and users were examined based on turnover, quality of service, service...
| Main Authors: | , |
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| Format: | Article |
| Language: | Japanese |
| Published: |
Japan Marketing Academy
2022-02-01
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| Series: | Maketingu rebyu |
| Subjects: | |
| Online Access: | https://www.jstage.jst.go.jp/article/marketingreview/3/1/3_2022.008/_html/-char/en |