Evaluating the Effect of Knowledge Management Maturity on Service Quality in Parsian Bank

Assessing the maturity of knowledge management allows companies that are implementing knowledge management projects to comprehensively evaluate their knowledge management activities and systematically and systematically identify their position in knowledge management and accurately identify barriers...

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Bibliographic Details
Main Authors: Fatemeh Dekamini, Mohammad Ehsanifar
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2021-09-01
Series:بازیابی دانش و نظام‌های معنایی
Subjects:
Online Access:https://jks.atu.ac.ir/article_12970_673bfe8460009eb327fe204938495c01.pdf