Using Service Blueprints to Visualize Pharmacy Innovations
<b>Background</b>: Applying the principles of service design can help pharmacists manage both the quality and patient perceptions of the services they provide. Service blueprints are a widely used service design tool that are rare in the healthcare literature. They can be used to design...
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| Format: | Article |
| Language: | English |
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MDPI AG
2019-05-01
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| Series: | Pharmacy |
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| Online Access: | https://www.mdpi.com/2226-4787/7/2/43 |