Use of Social Media Functionality for Improving Information Sharing, Problem-Solving, and Co-Production in a B2B Context
This study examines (i) the role of social media functionalities in building trust (ii) and trust’s role in achieving co-production of the value proposition. This research confirms the positive impact of social media functionality on developing trust. A cross-sectional survey is conducted based on t...
Main Authors: | , , , |
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Format: | Article |
Language: | fas |
Published: |
Iranian Research Institute for Information and Technology
2022-11-01
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Series: | Iranian Journal of Information Processing & Management |
Subjects: | |
Online Access: | http://jipm.irandoc.ac.ir/article-1-4813-en.html |