User and stakeholder perspective taking in novice design teams

Taking the perspective of users and stakeholders can help designers incorporate human-centricity in their practice. However, we know relatively little of the dynamics of perspective taking – a cognitive facet of empathy – in design processes as a situated cognitive and behavioural activity, rather t...

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Bibliographic Details
Main Authors: Antti Surma-aho, Tua Björklund, Katja Hölttä-Otto
Format: Article
Language:English
Published: Cambridge University Press 2022-01-01
Series:Design Science
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S2053470122000191/type/journal_article