A mathematical model for personnel task assignment problem and an application for banking sector

Efficient planning and management of the workforce resources is one of the most essential requirements for the companies operating in the service sector. For banks, a large number of transactions coming to Central Operations Department from the branches or directly from the customers and their aim i...

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Bibliographic Details
Main Authors: Kenan Çetin, Gülfem Tuzkaya, Ozalp Vayvay
Format: Article
Language:English
Published: Balikesir University 2020-04-01
Series:An International Journal of Optimization and Control: Theories & Applications
Subjects:
Online Access:http://www.ijocta.org/index.php/files/article/view/825