Mobile Service Quality’s Impact on Customer Repurchase Intention in Food and Beverage Mobile Applications

This study aims to assess the impact of mobile service quality on customer repurchase intention in Indonesia’s food and beverage mobile applications. The research identifies key dimensions such as application design, ease of use, privacy, and customer support and evaluates their influence on custome...

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Bibliographic Details
Main Authors: Tanty Oktavia, Jonathan T. Christian, Kelven J. Kristanto, Ricky S. Satria
Format: Article
Language:English
Published: Ital Publication 2024-09-01
Series:HighTech and Innovation Journal
Subjects:
Online Access:https://hightechjournal.org/index.php/HIJ/article/view/657