Classifying Application User Comments Using the Improved K-Nearest Neighbor and BM25F Weighting Methods
Mobile JKN is an application developed by an Indonesian state-owned health insurance company, BPJS Kesehatan. The application is developed to provide easier access and more optimal service for its participants. The application allows users to access various information related to national health ins...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Brawijaya
2024-08-01
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| Series: | JITeCS (Journal of Information Technology and Computer Science) |
| Online Access: | https://jitecs.ub.ac.id/index.php/jitecs/article/view/622 |