Determinants of contract renewals in business-to-business relationships
Purpose – This paper aims to analyze the underlying factors of contract renewals in business-to-business (B2B) contracts. Design/methodology/approach – The authors build a unique data set with 296 contracts signed between a major firm supplying petrochemical goods and its 128 customers between 2013...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2020-12-01
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Series: | RAUSP Management Journal |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/RAUSP-04-2019-0057/full/pdf?title=determinants-of-contract-renewals-in-business-to-business-relationships |