Foreign Students Perceptions on Selected Service Quality Dimensions, Customer Satisfaction and Future Behavioural Intentions within Visa Facilitation Services Centres in South Africa
Outsourcing the management of migration services has grown globally in recent years. With particular reference to South Africa, Department of Home Affairs(DHA) followed this trend d by outsourcing visa issuance to Visa Facilitation Services (VFS) in 2014 to enable more secure and efficient service...
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| Format: | Article |
| Language: | English |
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Research and Postgraduate Support Directorate
2023-02-01
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| Series: | African Journal of Inter-Multidisciplinary Studies |
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| Online Access: | https://journals.dut.ac.za/index.php/ajims/article/view/1034 |