Egoism or Altruism? The Influence of Cause-Related Marketing on Customers’ Extra-Role Behavior

Based on attribution theory and regulatory focus theory, this paper discusses the influence mechanism of cause-related marketing on customers’ extra-role behavior and the moderating effects of customer promotion focus and customer prevention focus. The results show that egoistic cause-related market...

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Bibliographic Details
Main Authors: Zhang Hui, Hu Wenan
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-03-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.799336/full