Performance measurement of Tehran railway exploitation company base on the concept of balance score card

After 30 years of professional work, Tehran railway exploitation company transfers more than 1.5 million passenger in Tehran and it's suburbs, but still challenges with Performance measurement like other governmental companies. It is difficult for management of such companies, that are naturall...

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Bibliographic Details
Main Authors: mehdi haghighi kashef, foad sadeghi
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2008-11-01
Series:مطالعات مدیریت بهبود و تحول
Online Access:https://jmsd.atu.ac.ir/article_5022_744d30cb159cf48a9afbbf2ad4e5fff1.pdf