Comparative study: TQ and Lean Production ownership models in health services
Objective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.Method: this is a qualitative research that was conducted through a descriptive case study.Results:...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universidade de São Paulo
2015-10-01
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| Series: | Revista Latino-Americana de Enfermagem |
| Subjects: | |
| Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692015000500846&lng=en&tlng=en |