Comparative study: TQ and Lean Production ownership models in health services
Objective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.Method: this is a qualitative research that was conducted through a descriptive case study.Results:...
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Format: | Article |
Language: | English |
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Universidade de São Paulo
2015-10-01
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Series: | Revista Latino-Americana de Enfermagem |
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Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692015000500846&lng=en&tlng=en |
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author | Natalia Yuri Eiro Alvair Silveira Torres-Junior |
author_facet | Natalia Yuri Eiro Alvair Silveira Torres-Junior |
author_sort | Natalia Yuri Eiro |
collection | DOAJ |
description | Objective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.Method: this is a qualitative research that was conducted through a descriptive case study.Results:through critical analysis of the institutions studied it was possible to make a comparison between the traditional quality approach checked in one case and the theoretical and practice lean production approach used in another case and the specifications are described below.Conclusion: the research identified that the lean model was better suited for people that work systemically and generate the flow. It also pointed towards some potential challenges in the introduction and implementation of lean methods in health. |
first_indexed | 2024-12-13T07:31:30Z |
format | Article |
id | doaj.art-512a2bee208b480ca7d113f78f8d65fb |
institution | Directory Open Access Journal |
issn | 1518-8345 |
language | English |
last_indexed | 2024-12-13T07:31:30Z |
publishDate | 2015-10-01 |
publisher | Universidade de São Paulo |
record_format | Article |
series | Revista Latino-Americana de Enfermagem |
spelling | doaj.art-512a2bee208b480ca7d113f78f8d65fb2022-12-21T23:55:11ZengUniversidade de São PauloRevista Latino-Americana de Enfermagem1518-83452015-10-0123584685410.1590/0104-1169.0151.2605S0104-11692015000500846Comparative study: TQ and Lean Production ownership models in health servicesNatalia Yuri EiroAlvair Silveira Torres-JuniorObjective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.Method: this is a qualitative research that was conducted through a descriptive case study.Results:through critical analysis of the institutions studied it was possible to make a comparison between the traditional quality approach checked in one case and the theoretical and practice lean production approach used in another case and the specifications are described below.Conclusion: the research identified that the lean model was better suited for people that work systemically and generate the flow. It also pointed towards some potential challenges in the introduction and implementation of lean methods in health.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692015000500846&lng=en&tlng=enGestión de CalidadAdministración de los Servicios de SaludGestión en SaludMejoramiento de la Calidad |
spellingShingle | Natalia Yuri Eiro Alvair Silveira Torres-Junior Comparative study: TQ and Lean Production ownership models in health services Revista Latino-Americana de Enfermagem Gestión de Calidad Administración de los Servicios de Salud Gestión en Salud Mejoramiento de la Calidad |
title | Comparative study: TQ and Lean Production ownership models in health services |
title_full | Comparative study: TQ and Lean Production ownership models in health services |
title_fullStr | Comparative study: TQ and Lean Production ownership models in health services |
title_full_unstemmed | Comparative study: TQ and Lean Production ownership models in health services |
title_short | Comparative study: TQ and Lean Production ownership models in health services |
title_sort | comparative study tq and lean production ownership models in health services |
topic | Gestión de Calidad Administración de los Servicios de Salud Gestión en Salud Mejoramiento de la Calidad |
url | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692015000500846&lng=en&tlng=en |
work_keys_str_mv | AT nataliayurieiro comparativestudytqandleanproductionownershipmodelsinhealthservices AT alvairsilveiratorresjunior comparativestudytqandleanproductionownershipmodelsinhealthservices |