The use of patient experience data for quality improvement in hospitals: A scoping review

In this paper we identified what was reported in the literature on qualitative and quantitative approaches used to capture and improve patient experiences in a hospital setting. For inclusion, articles were required to describe an embedded strategy for capturing patient experiences that was used to...

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Bibliographic Details
Main Authors: Lauren Cadel, Michelle Marcinow, Harprit Singh, Kerry Kuluski
Format: Article
Language:English
Published: The Beryl Institute 2022-04-01
Series:Patient Experience Journal
Subjects:
Online Access:https://pxjournal.org/journal/vol9/iss1/21