Cooperate or Not? A Service Cooperation Strategy for Products With Service Attributes Considering Showrooming Behavior
In the face of competitive pricing pressure from online retailers and high-quality service pressure from physical retailers, are retailers in these two channels willing to establish a service cooperation (SC) strategy? If so, then will they support or avoid consumer showrooming behavior? To address...
Main Authors: | , |
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格式: | 文件 |
语言: | English |
出版: |
IEEE
2023-01-01
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丛编: | IEEE Access |
主题: | |
在线阅读: | https://ieeexplore.ieee.org/document/10226209/ |