The Effect of Organizational Cynicism on the Quality of the Offered Services with Organizational Commitment Moderated

The purpose of this study is to examine the impact of Cynicism and organizational commitment on the quality of the offered services to the clients by the counter staves of Ansar bank. In this research, firstly the theoretical model and the theories between the variables were developed and for survey...

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Bibliographic Details
Main Authors: Akbar Bahmani, Mohammad Reza Mahdavi rad, Hossein Balouchi
Format: Article
Language:fas
Published: University of Sistan and Baluchestan 2016-05-01
Series:پژوهش‌های مدیریت عمومی
Subjects:
Online Access:https://jmr.usb.ac.ir/article_2518_fb71b421d0d209b72564539850c53daa.pdf