Satisfacción del cliente en el sector de la banca digital en Vietnam: un enfoque de meta-caso
As the digitalization of financial services increases, it is the customers who benefit, and the banks have more capacity to enhance the experience and digital satisfaction of their target customers. The paper focuses on an important issue of the Vietnamese banking system. It is the process of digita...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universidad Rafael Belloso Chacín
2022-09-01
|
| Series: | Telos: Revista de Estudios Interdisciplinarios en Ciencias Sociales |
| Subjects: | |
| Online Access: | http://ojs.urbe.edu/index.php/telos/article/view/3866/5312 |