Measuring the Quality of Ecotourism Services

Ecotourism forms the pillar of the country’s tourism industry. Ecotourists make up more than 10% of international tourists in Malaysia. When service quality is thought of as an important factor to the success of tourism service providers, the importance of estimating service quality provided to tour...

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Bibliographic Details
Main Authors: Nor’Aini Yusof, Faiz Abd Rahman, Mohd Fitri Che Jamil, Mohammad Iranmanesh
Format: Article
Language:English
Published: SAGE Publishing 2014-06-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/2158244014538270